How to Fix TikTok Video Stuck at Uploading

As everyone knows, TikTok is that generational juggernaut within the always-on, constantly updating social media landscapes, drawing in users like a vacuum with boundless, dynamic content and giving stages to people’s creative expression. However, with all technologies, there are those haddocks and kinks. One frustrating thing is when a video gets stuck uploading on TikTok, leaving the creator at loose ends and their content in digital limbo. The article tries to demystify these upload failures and presents an easy way for creativity to move on TikTok at full speed again.

Common Reasons for TikTok Video Stuck at Uploading

1. Slow or Unstable Internet Connection: This can cause your video to get stuck during uploading. Before uploading, ensure you have a strong and stable connection to Wi-Fi or mobile data.
2. Large File Size: Your large video file could be causing slowed down or frozen uploads. You can reduce the size by compressing the video or using a lower resolution before uploading.
3. Video Format Not Supported: TikTok supports some formats, such as MP4 and MOV. If your video is in a different format, that may be why it needs to be uploaded properly. Convert your video into a compatible format and then try to upload it again.
4. Corrupted Video File: Another possible reason you are encountering errors while uploading your files is that the video file may be corrupted or damaged. Try playing the video in a player on your device to ensure it plays well. If you don’t have luck, re-record or re-download the video.
5. Bugs in the app: Sometimes, bugs or glitches in the TikTok application prevent videos from being uploaded accurately. Try force-closing and reopening the app or restarting your device to see if the problem resolves.
6. Server down: Sometimes, TikTok servers go down, or a maintenance break can stop video uploading. Check TikTok’s official social media pages or TikTok status web page for any notifications about server maintenance or downtime.
7. Storage Space: Your device might need some assistance uploading videos onto TikTok because its storage space is low. Try creating more space by deleting unnecessary files or apps.
8. Account Restrictions: Upload issues for videos may arise if your TikTok account experiences a restriction against it or gets a flag because you are not following community guidelines. Go through TikTok’s community guidelines and ensure your content follows its regulations.

Steps for Fixing TikTok Video Uploading Issues

1. Check on your Internet: Ensure stable internet connectivity. Weak or intermittent connections can cause upload failure. Try switching between Wi-Fi and mobile data to see if one will work better.
2. Update the TikTok app: Ensure that you have the latest version of the app. Updates usually include bug fixes or improvements that may resolve an upload issue.
3. Restart the application: Quite often, resetting the TikTok application may resolve temporary problems. Thus, force-close the app and open it again to see if the issue is resolved.
4. Clear cache and data (Android): The user should clear the caches and data stored by the TikTok app on an Android smartphone. Go to Settings > Apps > TikTok > Storage and then tap “Clear cache” and “Clear data.”
5. Free up storage space: Low storage on the device will prevent videos from uploading. Delete any unwanted documents, images, or apps to free up space.
6. Check the format and size of the video: TikTok has specific formats and video size requirements. Make sure that your video is in the correct format. Most of the time, MP4 and MOV work perfectly. The recommended aspect ratio is 9:16, which is vertical. Make sure that your video is of manageable size.
7. Restart your device: This often resolves most issues, upload problems on TikTok not being an exception.
8. Change to another network: To test the video upload, you can switch to another available Wi-Fi network or turn on mobile data. This is done to determine whether the problem is related to the current network being used.
9. Update device software: Ensure that the device’s operating system is updated. Sometimes, old software may cause compatibility issues with applications like TikTok.
10. Contact TikTok Support: If the above steps don’t work, contact TikTok support; they will provide personalized troubleshooting steps or fix the issue.

Clearing Cache and Data on the TikTok App

For Android:

1. Open Settings: Go to your phone’s Settings app.
2. Apps & Notifications: Find and select Apps & Notifications.
3. Locate TikTok: Scroll down or search for TikTok and tap on it.
4. Storage & Cache: Tap on Storage & cache.
5. Clear Cache: Tap on Clear Cache to remove cached data.
6. Precise Data (Optional): If you want to reset the app entirely, tap Clear Storage or Clear Data. This will remove all app data, including account settings and preferences.

For iOS:

1. Open Settings: Go to your Settings app.
2. General: Tap on General.
3. iPhone Storage: Scroll down and select iPhone Storage.
4. Locate TikTok: Find and tap on TikTok.
5. Offload App: Tap on Offload App to clear the app’s cache. This keeps your documents and data intact while removing the app’s cache.
6. Delete App (Optional): If you want to reset the app entirely, tap on Delete App, then reinstall it from the App Store. This will clear all app data.

Checking Internet Connection and Signal Strength

For Android:

1. Open Settings: Go to your phone’s Settings app.
2. Network & Internet: Tap on Network & Internet.
   • Wi-Fi: If you’re connected to Wi-Fi, tap on Wi-Fi to see the signal strength of your current network. The signal bars next to the network name indicate the strength.
   • Mobile Network: If using mobile data, tap on Mobile Network to see your signal strength. You can often see the signal strength directly in the status bar.
3. Check Speed: You can also use the Google Speed Test feature by searching “Speed Test” in your browser to check the speed of your connection.

For iOS:

1. Open Settings: Go to your Settings app.
2. Wi-Fi: Tap on Wi-Fi to view available networks and your current connection. The Wi-Fi bars next to the network name indicate the signal strength.
3. Mobile Data: Go to Cellular to check your mobile network’s signal strength. The signal strength can also be seen in the status bar at the top of the screen.
4. Use an App: For more detailed information, you can download apps like Speedtest by Ookla to check your internet speed and signal strength.

Updating TikTok App to the Latest Version

For Android:

1. Open Google Play Store: Go to your Android device’s Google Play Store app.
2. Search for TikTok: Tap on the search bar and type “TikTok.”
3. Locate TikTok: Select TikTok from the search results.
4. Update the App:
   • If an update is available, you will see an Update button. Tap on it to update TikTok to the latest version.
   • If there is no Update button and it only shows Open, your app is already up to date.

For iOS:

1. Open the App Store: Go to the App Store on your iPhone or iPad.
2. Search for TikTok: Tap on the search icon at the bottom right and type “TikTok.”
3. Locate TikTok: Select TikTok from the search results.
4. Update the App:
   • You will see an Update button next to TikTok if an update is available. Tap on it to update the app.
   • If it only shows Open, your app is already up to date.

Alternative Method (for both Android and iOS):

1. Automatic Updates: Ensure automatic updates are enabled to keep TikTok and other apps updated without manual intervention.
   • On Android: Open Google Play Store > Tap on your profile picture > Settings > Network Preferences > Auto-update apps.
   • On iOS: Go to Settings > App Store > Turn on App Updates.

Restarting Your Device

Sometimes, the most straightforward solutions are the most effective. Restarting your device can clear temporary glitches and give your app a fresh start, potentially resolving any stuck video issues.

Checking TikTok Server Status

Method 1: Check within the TikTok App

1. Error Messages:
   • If you’re experiencing issues with the app, it may display an error message indicating a server problem.
   • Sometimes, TikTok will notify users directly within the app if there are ongoing server issues.

Method 2: Check TikTok’s Official Social Media

1. Twitter:
   • TikTok posts updates about server issues or outages on their official Twitter account. You can check the latest tweets to see if server problems are mentioned.
   • Search for “#TikTokDown” on Twitter to see if other users are experiencing similar issues.
2. TikTok Support:
   • You can also visit TikTok’s official support page or help centre to check if there are any announcements regarding server issues.

Contacting TikTok Support for Further Assistance

If all else fails, reaching out to TikTok support can provide you with personalized assistance. Their team can offer insights and solutions specific to your issue, ensuring your content reaches your audience immediately.

Connect TikTok Help Center

Frequently Asked Questions

Conclusion

Mastering troubleshooting can significantly improve your TikTok experience by ensuring the creative process is never hindered. If you know what commonly causes upload failure and the steps of troubleshooting, then you can minimize that disruption in the creation flow. Remember, technology is a tool; if you know how to work with it and be patient, it will amplify your creative voice on platforms like TikTok.

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